Terms of service

Terms of Service

1. Overview

These Terms of Service (“Terms”) govern your use of the Pawi website and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, you should not use this website.

2. About Us

Pawi is an eCommerce brand selling dog products, based in Ireland.

Business Name: Pawi
Email: goteck.ok@gmail.com

3. Eligibility

To use this website and place orders, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian

You agree to provide accurate and complete information when placing an order.

4. Products & Orders

4.1 Product Information

We aim to ensure that all product descriptions, images, and prices are accurate.
However, small variations may occur due to manufacturing or display differences.

4.2 Order Acceptance

When you place an order, you will receive an order confirmation email.
This does not mean your order has been accepted.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Correct pricing or listing errors

4.3 Pricing

All prices are shown in EUR (€) and include VAT where applicable.
Shipping costs are calculated at checkout.

5. Payments

Payments are processed securely through third-party providers (e.g. Stripe or similar).

We do not store your full payment details.

By submitting payment information, you confirm that:

  • You are authorised to use the payment method

  • The information provided is accurate

6. Shipping & Delivery

We aim to dispatch orders within the timeframe indicated on the website.

Delivery times are estimates and may vary due to:

  • Courier delays

  • High demand periods

  • Factors outside our control

Pawi is not liable for delays once the order has been handed to the courier.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

You have a statutory right under EU law to cancel your order within 14 days of delivery.

8. Use of the Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Disrupt or interfere with the website’s functionality

  • Copy or exploit content without permission

9. Intellectual Property

All content on this website, including branding, design, text, and images, is owned by Pawi or licensed to us.

You may not use, reproduce, or distribute any content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Pawi shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, data, or business opportunities

  • Technical issues affecting access to the website

Nothing in these Terms limits your statutory rights as a consumer.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy.

We are committed to protecting your data and using it responsibly.

12. Changes to These Terms

We may update these Terms from time to time.

Changes will take effect once published on this page.
Continued use of the website implies acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Ireland.

Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

14. Contact

For any questions regarding these Terms, please contact:

Email: goteck.ok@gmail.com

15. Purpose Behind Pawi

Pawi operates with a purpose-driven model: every purchase contributes to helping dogs in need. This principle is part of how the business is structured and communicated.

By purchasing from Pawi, you are supporting that broader impact.